Terms & Conditions

Online Booking

Much as we love children, we are unable to accommodate any under the age of 15.

When a booking is made, an email confirmation will be sent immediately.  Please check the details carefully, and advise us if any details are incorrect.  The reservation constitutes a contract between Melba House B&B and guests, and a deposit for the first night will be debited from your card which is non refundable.  Guests are then liable for 100% of the total value of the reservation if cancelled less than 7 days before the due arrival date or for an early departure.

For bookings of more than 2 rooms, please telephone us on 01803 213167

Payment

Balance of payment is required on checking in and we accept most major credit and debit cards (N.B. We do not accept American Express or personal cheques)

Cancellation Policy

Deposits are non-refundable. A minimum of 7 days notice is required otherwise a charge of 100% will apply for any cancellation.

Guests will be asked to pay for any damage they cause to the B&B. The cost will be estimated by the owners and payment taken before guests depart.

Check-In/Out Times

Check-in time is between 3pm and 7pm. Earlier or later arrivals are often possible by prior arrangement. 

Check out time is 10.00am

Smoking Policy

Due to legislation, Smoking is not permitted anywhere in the house.  Failure to observe this policy will result in guests being asked to leave and a £50.00 cleaning charge debited from your credit/debit card.

A smoking area is provided outside on the patio.

Access Statement PDF here